[Asterisk-Users] Hints and Call Waiting

[João Paulo Antunes]

Hi!

We have a big problem in our call center: when an agent does an outgoing 
call it can receive calls from the queues. The same happens if one agent 
transfer a call for another agent... and the ringing tone while in a 
call is puting the agents like crazy...

We have the hints working with lines like this in extensions.conf:

exten => 101,hint,SIP/101

If we set incominglimit to 1 the agent cannot do another call (to do 
attended transfers)

We are using Beta1

Can anyone help?

Thanks,
Joao Antunes