[Asterisk-Users] Server Side AgentCallbackLogin
Jason Lixfeld
jason+lists.asterisk at lixfeld.ca
Tue Nov 22 21:02:24 MST 2005
Can you do that without using agents?
On 22-Nov-05, at 11:08 AM, Jeremy Kenney wrote:
> why don't you just build your cells into the queues and setup the
> queue to ringall.
>
> Jason Lixfeld wrote:
>
>> Here's what I'm trying to do.. We have a small system, there are
>> only two of us. We both do sales and we both do support. We
>> like Queues better than music on hold with a bunch of dials
>> happening in the background to try our phones, then cells, etc.
>> Problem is, we don't like the idea of having to login to a queue
>> and are wondering if there is a way to force/automatically log
>> agents into a queue without having to do anything on the phone;
>> have it be server side that is. I'm thinking some sort of cron
>> job that runs every minute or five to make sure all expected
>> agents (my partner and I) are in the queue and if not, log us
>> in. The extentions we use to enter the queue are find-me
>> extensions so if we aren't at our desks, calls will hit our cells.
>>
>> Like I said, we know we can do this by doing some excessive
>> dialplan authoring, but we'd rather use the pre-build Queues --
>> they do everything we need/want, except the autologin part.
>> Anyone know how we can solve this?
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>
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