[Asterisk-Users] Server Side AgentCallbackLogin
Lenz
lenz-ml at loway.it
Tue Nov 22 09:44:55 MST 2005
Hello Jason,
if the system is so simple, why don't you connect the queue straight to a
couple of you terminals, i.e. not to Agent/101 but to SIP/214. This way
you have no login/logout.
Yours,
l.
On Tue, 22 Nov 2005 16:20:50 +0100, Jason Lixfeld
<jason+lists.asterisk at lixfeld.ca> wrote:
> Here's what I'm trying to do.. We have a small system, there are only
> two of us. We both do sales and we both do support. We like Queues
> better than music on hold with a bunch of dials happening in the
> background to try our phones, then cells, etc. Problem is, we don't
> like the idea of having to login to a queue and are wondering if there
> is a way to force/automatically log agents into a queue without having
> to do anything on the phone; have it be server side that is. I'm
> thinking some sort of cron job that runs every minute or five to make
> sure all expected agents (my partner and I) are in the queue and if not,
> log us in. The extentions we use to enter the queue are find-me
> extensions so if we aren't at our desks, calls will hit our cells.
>
> Like I said, we know we can do this by doing some excessive dialplan
> authoring, but we'd rather use the pre-build Queues -- they do
> everything we need/want, except the autologin part. Anyone know how we
> can solve this?
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