[Asterisk-Users] Music-on-Hold problem

[Alex Epshteyn]

Alex, thanks so much, that was it - I don't know how I missed it. I guess I
was looking for more complicated reasons :-).

Cheers,

Alex 

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Alexander O. Lopez
> Sent: Tuesday, November 08, 2005 7:54 PM
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: RE: [Asterisk-Users] Music-on-Hold problem
> 
>  Have you tried adding an answer before playing MOH???
> 
> 
> > -----Original Message-----
> > From: asterisk-users-bounces at lists.digium.com
> > [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
> > Alex Epshteyn
> > Sent: Tuesday, November 08, 2005 11:10 AM
> > To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> > Subject: [Asterisk-Users] Music-on-Hold problem
> >
> > Hi,
> >
> > We are experiencing a strange problem playing music-on-hold -
> > or perhaps it is a problem with the configuration of a Zap
> > channel. When a call comes in from PSTN (FXO card) and
> > MusicOnHold application is executed, the music on hold starts
> > (Asterisk reports that the moh has started -  and you can see
> > that the mpg123 process is running) but the caller continues
> > hearing ringing and no moh. Also, and possibly related, Zap
> > channel stays in Offhook state after the caller hangs up. We
> > tried a variety of options to make Asterisk detect hangup
> > (busydetect, callprogress, etc) with no success.
> >
> > Could it be a hardware problem? Does anyone know of any
> > bugs/issues/configuration errors that are likely to cause
> > this? It appears that somehow the music being played is not
> > delivered to the channel (could it be device configuration?).
> > We are running Red Hat with 2.6 kernel, with udev configured
> > as specified in README.udev, mpg123-0.59r. I apologize for
> > not describing the whole environment, software versions, etc
> > - I am not sure what info would be relevant.
> >
> > Help would be very much appreciated.
> >
> > Thanks,
> >
> > Alex
> >
> > _______________________________________________
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