[Asterisk-Users] Music-on-Hold problem

[Alexander O. Lopez]

 Have you tried adding an answer before playing MOH???


> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
> Alex Epshteyn
> Sent: Tuesday, November 08, 2005 11:10 AM
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: [Asterisk-Users] Music-on-Hold problem
>
> Hi,
>
> We are experiencing a strange problem playing music-on-hold -
> or perhaps it is a problem with the configuration of a Zap
> channel. When a call comes in from PSTN (FXO card) and
> MusicOnHold application is executed, the music on hold starts
> (Asterisk reports that the moh has started -  and you can see
> that the mpg123 process is running) but the caller continues
> hearing ringing and no moh. Also, and possibly related, Zap
> channel stays in Offhook state after the caller hangs up. We
> tried a variety of options to make Asterisk detect hangup
> (busydetect, callprogress, etc) with no success.
>
> Could it be a hardware problem? Does anyone know of any
> bugs/issues/configuration errors that are likely to cause
> this? It appears that somehow the music being played is not
> delivered to the channel (could it be device configuration?).
> We are running Red Hat with 2.6 kernel, with udev configured
> as specified in README.udev, mpg123-0.59r. I apologize for
> not describing the whole environment, software versions, etc
> - I am not sure what info would be relevant.
>
> Help would be very much appreciated.
>
> Thanks,
>
> Alex
>
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