[Asterisk-Users] OT: Atlas 550 Caller ID interoperability with Digium TE110P?

[Alexander O. Lopez]

I got a 550 also and had the problem with the Atlas passing the caller ID
Name in FACILITY instead of SETUP.

See bug  1192

Or read excerpt

Seams that if the CallerID information is sent as part of a FACILITY message
instead of a SETUP message. Asterisk does not pick it up in time to pass it
along within the dialplan. Since it gets it after the call is answered it
updates the information for the purpose of the CDR. This explains why if I
pick up the call with a hard answer it never gets to the CDR.

Fix: Place a Wait,1 in the start of the context handling the call.


> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
> Matthew Fredrickson
> Sent: Tuesday, November 08, 2005 1:02 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] OT: Atlas 550 Caller ID
> interoperability with Digium TE110P?
>
> If you attach a `pri debug span x` output of when you have
> the adtran inline and when it's not inline we might be able
> to see the difference.
>
> Matthew Fredrickson
>
> On Nov 8, 2005, at 8:37 AM, Colin Anderson wrote:
>
> > Last night, my Atlas 550 failed big-time. Adtran, to their great
> > credit, is overnighting me a new one even though it is out of
> > warranty. I am working around this on my Asterisk box by
> plugging in
> > my PRI directly into my TE110P and receiving faxes with
> Asterisk where
> > they used to be received with an analog fax (The Atlas was
> basically a
> > very expensive analog channel bank + PRI for Asterisk, fax
> machines,
> > dialup modems, fax software, and other
> > things)
> >
> > Immediately after plugging in the PRI directly into the TE110P I
> > noticed that Asterisk started receiving CallerID name AND number,
> > whereas before, with the Atlas in-line, only the Caller ID number
> > would be passed.
> > Since
> > Caller ID name was spotty before, even on our Mitel 3300
> without the
> > Atlas, I just assumed that it was the telco not passing it, and I
> > worked around it with lookup scripts that would query first
> our CRM,
> > and then Canada411.com (works great!)
> >
> > Now that I know that the Atlas is inhibiting the Caller ID name, I
> > asked Adtran support about it and went into detail about switchtype
> > etc. They basically said that they had no idea why and it
> was my CPE
> > (the
> > TE110P) that
> > was causing the problem. Obviously false, because here I am plugged
> > directly into my PRI and I am getting full Caller ID.
> >
> > Are there any Atlas users out there that have any insight on this
> > issue?
> > Config is Atlas 550 + 2 X Octal 8 port analog cards + 1 4 port T1
> > card. PRI from Telco is National switchtype and plugged
> into Port 1 of
> > the 4 port T1 and CPE (TE110P) is plugged into Port 2. Year-old
> > firmware rev on the Atlas (can't tell you exactly because I
> can't get
> > it to boot). Dialplan on Atlas is to send Caller ID as presented.
> >
> > tia
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