[Asterisk-Users] OT: Atlas 550 Caller ID interoperability with Di gium TE110P?

[Matthew Fredrickson]

If you attach a `pri debug span x` output of when you have the adtran 
inline and when it's not inline we might be able to see the difference.

Matthew Fredrickson

On Nov 8, 2005, at 8:37 AM, Colin Anderson wrote:

> Last night, my Atlas 550 failed big-time. Adtran, to their great 
> credit, is
> overnighting me a new one even though it is out of warranty. I am 
> working
> around this on my Asterisk box by plugging in my PRI directly into my 
> TE110P
> and receiving faxes with Asterisk where they used to be received with 
> an
> analog fax (The Atlas was basically a very expensive analog channel 
> bank +
> PRI for Asterisk, fax machines, dialup modems, fax software, and other
> things)
>
> Immediately after plugging in the PRI directly into the TE110P I 
> noticed
> that Asterisk started receiving CallerID name AND number, whereas 
> before,
> with the Atlas in-line, only the Caller ID number would be passed. 
> Since
> Caller ID name was spotty before, even on our Mitel 3300 without the 
> Atlas,
> I just assumed that it was the telco not passing it, and I worked 
> around it
> with lookup scripts that would query first our CRM,  and then 
> Canada411.com
> (works great!)
>
> Now that I know that the Atlas is inhibiting the Caller ID name, I 
> asked
> Adtran support about it and went into detail about switchtype etc. They
> basically said that they had no idea why and it was my CPE (the 
> TE110P) that
> was causing the problem. Obviously false, because here I am plugged 
> directly
> into my PRI and I am getting full Caller ID.
>
> Are there any Atlas users out there that have any insight on this 
> issue?
> Config is Atlas 550 + 2 X Octal 8 port analog cards + 1 4 port T1 
> card. PRI
> from Telco is National switchtype and plugged into Port 1 of the 4 
> port T1
> and CPE (TE110P) is plugged into Port 2. Year-old firmware rev on the 
> Atlas
> (can't tell you exactly because I can't get it to boot). Dialplan on 
> Atlas
> is to send Caller ID as presented.
>
> tia
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