[Asterisk-Users] Call Queue Priorities

[Daniel W. Halverson]

Take a look at the "weight" option in queues.conf.  Available in CVS 
only I believe.

Callum McGillivray wrote:

> Hi All,
>
> We have been playing around with call queues and asterisk and now have 
> everything set up the way that we want it, bar 1 thing.
>
> When we have a scenario of an agent logged into several queues, we 
> want to prioritize the "queue" so that calls in that queue are 
> answered before all the rest.
>
> While we can prioritize calls within a queue, this seems to have no 
> affect when an agent is logged into several queues (it probably has 
> effect within the queue itself, but that's not quite what we are after).
>
> Does anyone know how to prioritize one "queue" over another, rather 
> than just the calls within the queue?
>
> Thanks,
>
> Callum
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