[Asterisk-Users] Call Queue Priorities
Callum McGillivray
callummc at ains.net.au
Tue May 10 19:33:39 MST 2005
Hi All,
We have been playing around with call queues and asterisk and now have
everything set up the way that we want it, bar 1 thing.
When we have a scenario of an agent logged into several queues, we want
to prioritize the "queue" so that calls in that queue are answered
before all the rest.
While we can prioritize calls within a queue, this seems to have no
affect when an agent is logged into several queues (it probably has
effect within the queue itself, but that's not quite what we are after).
Does anyone know how to prioritize one "queue" over another, rather than
just the calls within the queue?
Thanks,
Callum
More information about the asterisk-users
mailing list