[Asterisk-Users] Who's happy with their voip service?

[Chris Coulthurst]

I tend to agree about the in-house being the 'stable part'.  Like
anything else on the internet, if you don't have control of all parts
(trunks and phones and dialplans), there are bound to be issues with
uptime, and how your equipment responds to 'their' downtime.  It reminds
me of the headaches I had as an ISP when a BGP4 route wouldn't switch to
the redundant carrier, because the main carrier didn't really die, it
just stopped transmitting!

It's also worth noting the design flaws with IPv4 handling priority
packets in the first place.  I think most of the little 'gotchas' in
VoIP would magically vanish if QoS was something that could be depended
upon.  All you need is one router to not know how to pass the qos token,
and now you don't really have any!  Its another example hiw an in-house
system can be stable when you hold all the cards.

By the time IPv6 gets here, it will be amazingly obsolete...

Chris Coulthurst
chris at shuksan.com
 

|-----Original Message-----
|From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
|bounces at lists.digium.com] On Behalf Of Andre Normandin
|Sent: Saturday, May 07, 2005 8:00 AM
|To: Asterisk Users Mailing List - Non-Commercial Discussion
|Subject: RE: [Asterisk-Users] Who's happy with their voip service?
|
|I've had Broadvoice for over a year now, and although their outages are
|really annoying, the fact that their service costs $20/month unlimited
is
|what keeps me with them..
|
|I have 2 Inbound #'s through them (same account), one in GA (678-253)
and
|one in CT (203-935), and overall their inbound has been more reliable
than
|their outbound (minus the past week or so)..
|
|I have my dialplan try BV first, and then if it cannot use BV for
outbound,
|it rolls to my pots line(s).. It actually works really well, except
that if
|BV goes completely toes up Asterisk decides that it doesn't want to do
|anything either :-(
|
|That is what I find the most annoying, quite frankly, BV is having
Growing
|pains (in my opinion), and I can accept that, haven't put anything
critical
|on my BV inbound, and 90% of the time BV outbound works fine.. The rest
of
|the time, the pots take care of outbound, and anyone who calls me calls
on
|my pots lines (except for family in GA, which is why I have the GA #).
|
|For me personally, I just think VOIP is 'too' early in the maturity
curve
|to
|really rely on it as a provider.. It's great in-house (medium/large
|companies), but for service, I think pots are the way to have rock
solid
|service for the time being.
|
|I know of two of my friends that have Vonage as their only inbound
numbers
|(not via asterisk, via the vonage locked adapters, so it is completely
|vonange), and their service also has issues at times.. Granted, I'm not
|sure
|if it's a true vonage issue, or their internet connection, but
nonetheless,
|there are still issues..
|
|If I could get Asterisk so it just work continue 'working' properly
with
|whatever SIP connections it can reach, I'd be a happy man..  Don't get
me
|wrong, I think Broadvoice needs to communicate better with their
customer
|base, and the latest ongoing outage is, to say the least, very
frustrating,
|but I am willing to cut them some slack because I think VOIP is still
in
|it's infancy, and broadvoice is the only BYOD provider I know that will
|give
|unlimited for $20.00/month..
|
| - Andre
|
|-----Original Message-----
|From: asterisk-users-bounces at lists.digium.com
|[mailto:asterisk-users-bounces at lists.digium.com]On Behalf Of Johnathan
|Corgan
|Sent: Saturday, May 07, 2005 12:58 AM
|To: Asterisk Users Mailing List - Non-Commercial Discussion
|Subject: Re: [Asterisk-Users] Who's happy with their voip service?
|
|
|JD wrote:
|
|> Inbound
|> calling has been down for 2 days.
|
|Just FYI, mine is back up (408-903) as of about five hours ago.
|
|I did just speak with a (Broadvoice) support tech on an entirely
|unrelated matter (40 min. hold time!), mentioned mine was working, and
|he seemed to think things were coming back in stages.
|
|I've had them for two months now.  People may recall a series of emails
|regarding packet loss through their PNAP link to Sprintlink (my ex-ISP
|backbone.)  I ditched the Sprint BBD fixed-wireless service, got
|Sonic.net DSL, and have been enjoying pretty high quality voice service
|since.  The packet loss rates at PNAP still show but I think now this
|shows it's an artificial measure (intentionally dropped non-VOIP
|packets, all the other potential reasons hashed about in that thread.)
|
|In spite of the service outages and long hold times for support, I
still
|want to give them the benefit of the doubt (and my $25 monthly.)  It
|still seems like growing pains vs. incompetency.
|
|I tried their web interface to change DIDs, as they now have them in my
|home area code.  The effect was instant, I reconfigured sip.conf with
|the new number and secret they provide, and something like 3 minutes
|later was using the new DID.  So some things do work well.
|
|Wish they did IAX. And ILBC. Not that important to me right now,
though.
|
|-Johnathan
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