[Asterisk-Users] Vonage Linksys Router - Life after Vonage

Jamie Fargen jfargen at disverge.com
Sun Mar 27 10:48:37 MST 2005


Bri,
Why can't you port the number?

Thanks
Jamie Fargen
Disverge, Inc.
CEO, President

Brian Capouch wrote:

> Matt wrote:
>
>> Indeed.. there is no $40 cancellation fee unless you fail to return
>> their ATA.. then they charge you and it's yours... what you think
>> those devices are free?
>
>
> I'm pretty sure Vonage added that termination fee some fair while 
> after they began offering "free" ATAs as an inducement to use their 
> service.
>
> I signed up in May 2002, and at that time there was no mention of a 
> termination or disconnect fee in their TOS.
>
> It wasn't until after a very lively cottage industry sprang up selling 
> "cancelled account" units on Ebay that they retroactively added that 
> charge.
>
> But $40 for a ~$150 ATA was still a good deal for the grifters, and 
> after continuing to take a beating on Ebay, Vonage finally inveighed 
> upon Cisco to put the "nuclear option" password on the unit, which 
> made it a brick if one didn't know the magic string.
>
> An irony quickly followed: Cisco wasn't all too keen on doing that 
> change; they were aware of the negative PR that would follow when they 
> would be forced to tell people, "Nope, you have to just send it to a 
> landfill."  But within months of Cisco's reluctant accomodation, 
> Vonage dropped them like a hot potato when Motorola walked in the door 
> with an ATA that was .000000000001 cents cheaper per unit.  Ha ha.
>
> Vonage sucks, and if I could port that number I've had now for almost 
> three years, I would drop them just like they did Cisco.
>
> B.
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