[Asterisk-Users] Vonage Linksys Router - Life after Vonage
Brian Capouch
brianc at palaver.net
Thu Mar 24 12:30:38 MST 2005
Matt wrote:
> Indeed.. there is no $40 cancellation fee unless you fail to return
> their ATA.. then they charge you and it's yours... what you think
> those devices are free?
I'm pretty sure Vonage added that termination fee some fair while after
they began offering "free" ATAs as an inducement to use their service.
I signed up in May 2002, and at that time there was no mention of a
termination or disconnect fee in their TOS.
It wasn't until after a very lively cottage industry sprang up selling
"cancelled account" units on Ebay that they retroactively added that charge.
But $40 for a ~$150 ATA was still a good deal for the grifters, and
after continuing to take a beating on Ebay, Vonage finally inveighed
upon Cisco to put the "nuclear option" password on the unit, which made
it a brick if one didn't know the magic string.
An irony quickly followed: Cisco wasn't all too keen on doing that
change; they were aware of the negative PR that would follow when they
would be forced to tell people, "Nope, you have to just send it to a
landfill." But within months of Cisco's reluctant accomodation, Vonage
dropped them like a hot potato when Motorola walked in the door with an
ATA that was .000000000001 cents cheaper per unit. Ha ha.
Vonage sucks, and if I could port that number I've had now for almost
three years, I would drop them just like they did Cisco.
B.
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