[Asterisk-Users] ZapBarge restrictions?
Tyler
asterisk at unixgod.net
Sat Mar 19 13:37:36 MST 2005
I think you're looking for the 'ChanSpy' application that seems to have
inexplicably vanished from the asterisk CVS..
http://www.voip-info.org/tiki-index.php?page=Asterisk%20cmd%20ChanSpy
If anyone has any info on this, let me know as I'm in a similar
situation.
Thanks,
tf.
On Sat, 2005-03-19 at 11:06, Damon Estep wrote:
> Anyone successfully implemented a solution for allowing ZapBarge call
> monitoring only for a specific group of agents calls?
>
> The issue I see is that the feature only works on zap channels, and all
> of the agents (in many cases) are IP phones.
>
> Allowing ZapBarge and ZapScan on the TDM PSTN (t100p) interface has
> privacy issues for senior managers, but would allow all outbound zap
> calls to be monitored.
>
> We really do not want the call center supervisor to be able to hear the
> CEOs calls now do we?
>
> Any solutions?
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