[Asterisk-Users] ZapBarge restrictions?
Todd Lieberman
lists at tlsolutions.net
Sat Mar 19 10:59:04 MST 2005
Just use the authenticate app.
show application authenticate
Damon Estep wrote:
>Anyone successfully implemented a solution for allowing ZapBarge call
>monitoring only for a specific group of agents calls?
>
>The issue I see is that the feature only works on zap channels, and all
>of the agents (in many cases) are IP phones.
>
>Allowing ZapBarge and ZapScan on the TDM PSTN (t100p) interface has
>privacy issues for senior managers, but would allow all outbound zap
>calls to be monitored.
>
>We really do not want the call center supervisor to be able to hear the
>CEOs calls now do we?
>
>Any solutions?
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