[Asterisk-Users] Vonage a provider?

[C F]

On Fri, 11 Mar 2005 13:16:23 -0700, Wiley Siler
<wsiler at education2020.com> wrote:

How is this apparent, I would be glad to help you, when you ask. I
know you didn't ask for my help.

> It is MORE than apparent that you do not want to help me.
> Fortunately, I am not asking for your help.
> 
> However, if you don't care to answer politely, then why answer at all?
Becuase that person is asking for help.

> Treating people crappy over an email is stupid.
So why are you doing it?


> Just ignore the noob and move on with your life if you don't want to
> answer.
As I stated before this has nothing to do with the noob.
 
> Regardless, you seriously need to come to terms with the fact that it
> WILL continue to happen.
I know it will, but you are not helping anything.

> New users will always equal people without a clue.
This is not true, if the research is done then they will have a clue.

> They will come here not knowing how to do anything or how to find
> anything.
Then how did they end up here? they got an invite in the post?

> 
> <IMPORTANT DISTINCTION COMING>
> Whether they stay and become users, contributors, and purchasers of
> service or equipment has a lot to do with how they are treated at the
> outset.
> <IMPORTANT DISTINCTION COMPLETE>

This is about the only thing that you wrote that makes me think that
maybe I should have not put in the line about being lazy, so that
person stays around as a member of this community. But I doubt that
this will push him off (after what you wrote for sure not).

> If they do not KNOW that voip-info exists how are they supposed to look
> there?

Again and again, how did they end up on this list? That's the same way
they could find out about the wiki.

> Because someone found the usergroup from Digium .com, they should know
> how to use Google to site:lists.digium.com?  Or they should
> automatically know where the Wiki is?  I recognize that there are links
> they could have followed but it is just "noobitis".  They get
> overwhelmed or don't know the next move. Or maybe don't know the
> etiquite.  If they are just drifting through and not destined to be
> users, they will go away.  If they are destined to be users, we should
> shape them into good one. A good teacher would encourages them and move
> on.  Not chastize them.
> 
> Research is the issue?  Then point them to where they should go and let
> them do it.
> I agree with your general feelings on when people come here looking for
> htings they should be able to get themselves.
> I just don't agree with how to handle it.
> For you, it would be better for everyone if you just deleted the email
> and ignored the person.
> You would be happy and the person who asked could get an answer from
> someone else.
> Then we can correct the person so they can be a GOOD submitter to the
> list.
> That way we all benefit.
> 
> Cheers,
> Wiley