[Asterisk-Users] LiveVoIP Problems?

[Mike Matthews]

I have to say that I have had excellent service and support from 
Livevoip as well.  Every support issue I have had has been handled 
inside of 2 hours and that includes weekends.  I have had a Sr. VP there 
call me at midnight on a Saturday night to work out a problem.  They 
have DID's in MANY areas that you won't see elsewhere and buying one is 
so simple it's childs play....just pick the number you want and click.

I have recommended them to others and until they screw up big time, I 
will continue to use them myself.

Of course, all this is moot if you need Asterisk IVR ring-back :)

Steven Frazier wrote:

>I have about 10 DIDs, I had an issue that lasted a day or so that was Level
>3's issue, it took about 12 seconds before the calls would come in.  That
>was resolved and I haven't had any issues at all.  I appreciate the fact
>that there are reselling Level 3 DIDs since they seem to be in a lot of
>cities, towns and now some "burgs".  I have had excellent support response
>anytime that I have had issues.  I have talked to several folks there when
>the issue of the long wait for the call to complete.  I also had a call that
>advised me that the ringback issue appeared to be with asterisk.  I
>explained to them, like others have, that the issue is only with LiveVOIP
>not with other providers that I also have like TXLINK, Teliax, NuFone.  I am
>not a programmer, but they advised me that they problem didn't reside in
>SIP.  So, I took a chance to try it.  I ordered yet another DID with SIP vs
>IAX.  No ringback issue on the SIP configured DID at all.  
>  
>