[Asterisk-Users] Asterisk URL and Callcenter Apps

[lenz]

Hello,
you should download the user manual to see exactly how URL launching  
works. It works in any case, no matter what telephone you are using,  
because you keep a browser open that launches the requested URL when the  
call comes in.
XC-AST is not open source, but is available freely for smaller call  
centers / SOHOs / Asterisk hackers (using up to two Asterisk agents) and  
for evalutation.
Thanks
l.


In data Thu, 3 Mar 2005 12:41:13 -0600, Anton Krall  
<akrall-lists at intruder.com.mx> ha scritto:

> I see that XC-AST has some nice reports but is there any section that has
> some screenshots or something on how it can handle popups on incoming  
> calls
> that come thru sip hardphones for example and it would be integrated?
>
> Also, I see a price list on XC-AST but you can download it so, is it open
> source or commercial?
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of lenz
> Sent: Jueves, 03 de Marzo de 2005 10:43 a.m.
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Asterisk URL and Callcenter Apps
>
>
> XC-AST does that too, no matter what the phone used is. It lets you see a
> lot more of calls being handled and produces nice reports.
> See http://demo.xcept.it/xc-ast
> Bye
> l.
>
>


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