[Asterisk-Users] logged in agent make an outbound call?

[Asterisk]

What type of connection are you using to link their pots with * ?

For the inbound part, * would be calling them to connect the call. For 
their outbound, could you not use the same mechanism that you are 
currently using to login, but dial the outbound number instead (so it is 
* doing the dialling) ?

I would have thought that if they can call * to login, then they can 
call * to make an outbound call .

Julian.

Damon Estep wrote:

>Yes, I know.
>
>In this case the agent is logging in from a remote phone (pots line) and
>staying logged in. If they used agentcallbacklogin they could make
>outbound calls, but the long distance bill would hit their line, not the
>* box...
>
>
>  
>
>>You could use Agentcallbacklogin instead - the queue will call them
>>    
>>
>when
>  
>
>>a call comes in, but they are free to make outbound calls in the
>>    
>>
>meantime.
>  
>
>>Julian.
>>
>>Damon Estep wrote:
>>    
>>
>>>Is there a way for a logged in agent (hearing music on hold) to
>>>      
>>>
>initiate
>  
>
>>>an outbound call without logging out of the queue?
>>>
>>>
>>>
>>>We want sales agents to be able to make outcalls when there is no
>>>callers in queue, but still be logged in to get new inbound calls if
>>>they come in.
>>>
>>>      
>>>
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