[Asterisk-Users] logged in agent make an outbound call?

[Damon Estep]

Yes, I know.

In this case the agent is logging in from a remote phone (pots line) and
staying logged in. If they used agentcallbacklogin they could make
outbound calls, but the long distance bill would hit their line, not the
* box...


> 
> You could use Agentcallbacklogin instead - the queue will call them
when
> a call comes in, but they are free to make outbound calls in the
meantime.
> 
> Julian.
> 
> Damon Estep wrote:
> > Is there a way for a logged in agent (hearing music on hold) to
initiate
> > an outbound call without logging out of the queue?
> >
> >
> >
> > We want sales agents to be able to make outcalls when there is no
> > callers in queue, but still be logged in to get new inbound calls if
> > they come in.
> >