[Asterisk-Users] Need Help with pickup *8

[Kib Eki]

Hi,

when i use the *8 for the call pickup the call i fetch is directly
connected and i can't see the callers number.
What i want is that the call in the first only rings at my phone and in the
second i can see the callers number before i am connected.

I am using a polycom 500 ip phone. Is this a special polycom problem?

Regards,

Kib