[Asterisk-Users] DID Issue

[Mark Johnson]

Chris Coulthurst wrote:

>If you have a loopback plug, I would take that PRI down, unplug the NIU from
>the Asterisk box, and plug that RJ45 loopback plug in to the NIU, and call
>the telco, have them run a loop test on your circuit.  Out here in
>Qwest-land they can usually get a tester on it and get results to you in
>less than an hour.  Sounds to me like that problem is theirs, this would
>help prove it.
>
>Chris Coulthurst
>chris at shuksan.com
> 
>  
>
After arguing with them for the last few days, they finally discovered 
the problem was on their end.  They somehow lost the DID in the 
translation database.  They simply added it back and it works.  What 
upsets me is that they insisted my equipment was telling them it was an 
unlocated number.  It's tough to argue with a large phone company that 
they are wrong!!

Mark