[Asterisk-Users] Re: Voicemail and MS Exchange Synchronization

Sat Jun 11 17:30:26 MST 2005

Ding! Ding! Ding!  We have a Winner folks!

	Yes, to the user it should only be the choice of where there
messages go and if they get deleted. They should not know about anything
behind the curtain.

	Would it not be great to have asterisk voicemail messages stored
in a non-asterisk dependent storage box!

	That is probably why asterisk voicemail is so well liked. You
can store the messages pretty much any way you like.  

       Many of you probably do not know that if you want to add
voicemail message storage to some proprietary voicemail systems that you
have to thousands per megabyte of disk space. You have to buy their
“magic” hard discs that only work with their voicemail systems.

	Much of the reason I was brought into the world of voicemail to
begin with was to fix just that reason. A customer wanted to replace his
200+ voicemail server with a home built system. Why? Because it was
going to cost him $10,000 to add about 10,000 minutes to each of his
200+ voicemail servers. And he wanted to add 100 more servers, and many
more hours each. He wanted to expand to 1,000,000 customers. 

	Do the math, over $2 million just to do the upgrade. We created
his new networked system with unlimited storage and expansion for
$1,000,000 in labor in about $250,000 in hardware. He liked the work so
much he bought the company (for stock in his, then took the good stuff,
dumped the workers and went on to be a more successful business man.)

	So, do I hear anyone asking for a MySQL database to store
asterisk voicemail and configurations (and all that admin stuff?)

	Add to that a pop/imap/smtp server that is based on the same
MySQL database (does anyone see the irony yet?)

	Hmmm, a message server. A place to collect messages; email, fax,
voicemails, pages, and all that. Please don't mention Universal
Messaging or the Universal Inbox.

	Funny, how each way to collect and distribute messages got to be
so diverse in which each kind of message got sent to its only pigeon
hole.

	What would the world pay for a Message Server that could act
more like a human? You ask for a message, it hands it to you in the
correct format for the media you are on? 

	Does anyone remember RIFF? TIFF?

	Race "the tyrant" Vanderdecken

-----Original Message-----
From: Steve Hanselman [mailto:asterisk-users-bounces at lists.digium.com]
On Behalf Of Steve Hanselman
Sent: Saturday, June 11, 2005 6:09 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Re: Voicemail and MS Exchange
Synchronization

<Jumping in very late to this thread...>

Is the solution not to change the voicemail system to enable it to
utilise other entities as the store, e.g. a pop3 server or an imap
server rather than just flat files on disk (which should remain an
option).

That way it doesn't matter where they listen to them or delete them
from?

Steve

From: asterisk-users-bounces at lists.digium.com on behalf of Race
Vanderdecken
Sent: Sat 11/06/2005 12:52
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] Re: Voicemail and MS Exchange
Synchronization
Aye, there's the rub.

"Now having said that, obviously we can't delete the message from the
local store of the POP3 client after it has been already downloaded, but
we are not talking about that, are we?"

1. Thou shall not require any brain cells on the part of the end-user.
2. Thou shall not require any settings to be set on the user's
equipment.
... More rules to follow.

Rule #3
        Thou shall not require the user to delete voicemail messages
stored in their email account program by the voicemail server after they
have deleted it from their voicemail account, unless they have told the
administrator that they will do it, because the user thinks all of their
messages (voice, email, fax, paper, phone) are all stored in ROM
somewhere on the internet...

You will drive your users nuts if they can't delete it from their
message from one place. They will not understand they have to delete the
same message twice, trust me.

Race

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Iassen
Hristov
Sent: Friday, June 10, 2005 7:18 PM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] Re: Voicemail and MS Exchange Synchronization

> ------------------------------
>
> Message: 4
> Date: Fri, 10 Jun 2005 10:03:04 -0400
> From: David Brodbeck <DavidB at mail.interclean.com>
> Subject: RE: [Asterisk-Users] Voicemail and MS Exchange
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
>       <asterisk-users at lists.digium.com>
> Message-ID:
>
<C823AC1DB499D511BB7C00B0D0F0574CC411CD at serverdell2200.interclean.com>
> Content-Type: text/plain;     charset="iso-8859-1"

>
> IMAP is no good.  Outlook, at least in older versions, cannot handle
both
> an IMAP account and an Exchange account at the same time.  (They can
do
> POP3 and Exchange together, though.)

Does this matter? All we are saying is that Exchange supports IMAP and
we
would use IMAP as the protocol to delete the message from the user's
mailbox. How does the user access his mailbox is his choice.

Now having said that, obviously we can't delete the message from the
local
store of the POP3 client after it has been already downloaded, but we
are
not talking about that, are we?

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