[Asterisk-Users] Re: Voicemail and MS Exchange Synchronization

[Steve Hanselman]

<Jumping in very late to this thread...>
 
Is the solution not to change the voicemail system to enable it to utilise other entities as the store, e.g. a pop3 server or an imap server rather than just flat files on disk (which should remain an option).
 
That way it doesn't matter where they listen to them or delete them from?
 
Steve
 

________________________________

From: asterisk-users-bounces at lists.digium.com on behalf of Race Vanderdecken
Sent: Sat 11/06/2005 12:52
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] Re: Voicemail and MS Exchange Synchronization



Aye, there's the rub.

"Now having said that, obviously we can't delete the message from the
local store of the POP3 client after it has been already downloaded, but
we are not talking about that, are we?"

1. Thou shall not require any brain cells on the part of the end-user.
2. Thou shall not require any settings to be set on the user's
equipment.
... More rules to follow.

Rule #3
        Thou shall not require the user to delete voicemail messages
stored in their email account program by the voicemail server after they
have deleted it from their voicemail account, unless they have told the
administrator that they will do it, because the user thinks all of their
messages (voice, email, fax, paper, phone) are all stored in ROM
somewhere on the internet...

You will drive your users nuts if they can't delete it from their
message from one place. They will not understand they have to delete the
same message twice, trust me.

Race


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Iassen
Hristov
Sent: Friday, June 10, 2005 7:18 PM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] Re: Voicemail and MS Exchange Synchronization

> ------------------------------
>
> Message: 4
> Date: Fri, 10 Jun 2005 10:03:04 -0400
> From: David Brodbeck <DavidB at mail.interclean.com>
> Subject: RE: [Asterisk-Users] Voicemail and MS Exchange
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
>       <asterisk-users at lists.digium.com>
> Message-ID:
>
<C823AC1DB499D511BB7C00B0D0F0574CC411CD at serverdell2200.interclean.com>
> Content-Type: text/plain;     charset="iso-8859-1"

>
> IMAP is no good.  Outlook, at least in older versions, cannot handle
both
> an IMAP account and an Exchange account at the same time.  (They can
do
> POP3 and Exchange together, though.)

Does this matter? All we are saying is that Exchange supports IMAP and
we
would use IMAP as the protocol to delete the message from the user's
mailbox. How does the user access his mailbox is his choice.

Now having said that, obviously we can't delete the message from the
local
store of the POP3 client after it has been already downloaded, but we
are
not talking about that, are we?

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