[Asterisk-Users] Digium G729 licensing - is it worth the trouble?

[Brian McSpadden]

On 6/5/05, Chris Mason (Lists) <lists at masonc.com> wrote:
> I think you are at least morally correct, I think I might do that.
> However, I guess part fo the question is, does it make much difference, am I
> that badly off without G729?
> The other point it, doesn't Digium realize they are pissing customers off
> with their attitude? I took a lot of my time to explain my situation, send
> them a letter, call several times, and they still won't allow me to use what
> I paid for. Is it my fault they have a stupid and unworkable enforcement
> system? Is it more important to prevent piracy or keep customers? I think
> they have it backwards.
> 

They're also really bad about supporting the activation of the codecs
when you do buy them...I bought 6 of them (3 for each site in this
case), and tried to activate them through the customer's very
restrictive firewall. Of course it didn't work since the firewall
doesn't allow arbitrary port numbers to leave the network, and they
have never even returned my calls on the issue. It wouldn't really
bother me as much if they'd at least have had the courtesy to call me
and tell me it was not possible to activate them over some other
method (manual, http, https, etc).  I've still got all 6 of them
completely unused because of that. I'm now very selective on when and
if I'll use g.729. My advice is to use anything else first, and use
g.729 as a last resort.

Brian