[Asterisk-Users] VoiPSupply Dot Com

Fri Jun 3 14:04:21 MST 2005

Let's clear this up once and for all...

FIRST OFF:

It was *>NOT<* a credit card purchase, so that argument is totally invalid.
Company check, delivered in person on Monday, and they do clear next-day.

Federal Law mandates that a check clear within 24 hours in-state or out of 
state.  Should your financial institutions policy be different, get it in 
writing and send it to the US Attorney General.  I believe that legislation 
passed late 2004, October / November if I'm not mistaken.

SECONDLY:

After I was told that IT HAD SHIPPED is when I purchased the plane tickets.
If I recall correctly I think that was Tuesday.

AND FURTHERMORE:

It was shipped to the WRONG address...  They shipped to the Bill-To address 
instead of the Ship-To address without even making a phone call or sending 
an e-mail expressing concern or reluctance to send it to the Ship-To address.

SUMMARY:

Their technical support is AWESOME, went WAAAY above the call of duty.
I've ordered small things in the past personally, and everything went fine.

BUT!  If you're a business, and you want to deal with someone who knows how 
to do business with businesses, you're probably best to look elsewhere and 
pay the extra $$$ for things like NET Terms, prompt shipments, and reliable 
shipping practices.

At 08:00 AM 6/2/2005, you wrote:
>He is right Karl.   Without the ship-to being on file with the bank..
>the company can be held responsible for fraudulant purchases.
>
>On 5/31/05, Karl J. Vesterling <kjv at ken-ton.com> wrote:
> >
> >  I'm amazed that this thread keeps going...
> >
> >  About the claim of Ship-To being on file with bank...
> >
> >  CDW doesn't have a problem with it...  Ingram Micro doesn't have a problem
> > with it.  Merisel doesn't have a problem with it.  Digi-Key doesn't have a
> > problem with it...  Why would Voip-Supply???
> >
> >  We accept packages every day with the same Ship-To address specified to
> > Voip-Supply...
> >
> >  Additional comments dispursed throughout....
> >
> >  At 02:32 PM 5/27/2005, you wrote:
> >
> > On 5/27/05, Karl J. Vesterling <kjv at ken-ton.com> wrote:
> >  >  At 08:59 AM 5/27/2005, you wrote:
> >  >
> >  > [ snip for brevity ]
> >  >  I just wanted to clarify ... this isn't a voipsupply.com problem at 
> all,
> >  > but
> >  >  rather a courier screwup... which happens anywhere and at anytime...
> > right?
> >  >
> >  >  TWO screw ups in the shipment.
> >  >  1.) It was shipped to the Bill-To address.  Since there is no one there
> >  > during the day I had to sit and wait for it lest it not be delivered.
> >
> >  This screw up has to do with the person that ordered it, because they
> >  didn't have the ship to address on file with their bank.
> >  This was not a paypal transaction.
> >  The PO had BIG BOLD LETTERS - "Ship To:"
> >
> >  I'm unaware of any practices with the bank that requiring Ship-To 
> addresses
> > to be on file with them.
> >  Perhaps your financial institution is a bit different?
> >
> >
> >
> > >  2.) when an order is placed on a Tuesday AM (or) Monday PM, and it's
> >  > priority overnight, and it's across town, and the tracking number was
> >  > supplied on Wednesday one would expect that it would show up Thursday,
> > not
> >  > Friday.
> >
> >  See above, again this is a screw up that happened because of the one
> >  that ordered it, by NOT having the ship to address on file with their
> >  bank.
> >  Where do you get this Ship-To on file w/ Bank idea?
> >
> >
> >
> > Anyhow, you were already answered before that it had to do because YOU
> >  didn't have the address on file with your bank. Why are you repeating
> >  this lie that it is voipsupply.coms fault?
> >  Be repeating it you make yourself look more like a politician or media
> >  person, but certainly not someone that is in the electronic
> >  engineering business. No I will not believe it because I read it
> >  twice, so stop it.
> >  No lie...  Fact.  There is a difference...
> >
> >
> > >
> >  >  So, what we have here is one problem compounded by another, none on
> > behalf
> >  > of the courier.
> >
> >  Exactly, but on behalf of the ordered.
> >
> >  If you give a Ship-To address that is NOT on file with your bank, you
> >  will NOT get it to that address, and it WILL delay shipping.
> >  Gosh dang spin doctors...
> >  Where does it state this???
> >  Prove it.
> >
> >
> >
> >
> >
> >  Best Regards,
> >  Karl J. Vesterling
> >  E-Mail: kjv at ken-ton.com
> >  ________________________________
> >  Telephone:
> >  Washington DC: (202) 448-3009 Extension 0
> >  Annapolis MD: (240) 524-6706 Extension 0
> >  Bethesda MD: (301) 576-3014 Extension 0
> >  Niagara Falls NY: (716) 286-9175 Extension 0
> >  Buffalo NY: (716) 608-1121 Extension 0
> >  ________________________________
> >  Yahoo Messenger: karl_vesterling
> >  ICQ: 1548052
> >  AOL Instant Messenger: n2vqm
> >  ________________________________
> >
> >
> >
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Best Regards,
Karl J. Vesterling
E-Mail: kjv at ken-ton.com

----------
Telephone:
Washington DC: (202) 448-3009 Extension 0
Annapolis MD: (240) 524-6706 Extension 0
Bethesda MD: (301) 576-3014 Extension 0
Niagara Falls NY: (716) 286-9175 Extension 0
Buffalo NY: (716) 608-1121 Extension 0

----------
Yahoo Messenger: karl_vesterling
ICQ: 1548052
AOL Instant Messenger: n2vqm

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