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Let's clear this up once and for all...<br><br>
<b><u>FIRST OFF:<br><br>
</u></b>It was *>NOT<* a credit card purchase, so that argument is
totally invalid. <br>
Company check, delivered in person on Monday, and they do clear
next-day. <br><br>
Federal Law mandates that a check clear within 24 hours in-state or out
of state. Should your financial institutions policy be different,
get it in writing and send it to the US Attorney General. I believe
that legislation passed late 2004, October / November if I'm not
mistaken.<br><br>
<b><u>SECONDLY:<br><br>
</u></b>After I was told that IT HAD SHIPPED is when I purchased the
plane tickets.<br>
If I recall correctly I think that was Tuesday.<br><br>
<b><u>AND FURTHERMORE:<br><br>
</u></b>It was shipped to the WRONG address... They shipped to the
Bill-To address instead of the Ship-To address without even making a
phone call or sending an e-mail expressing concern or reluctance to send
it to the Ship-To address.<br><br>
<b><u>SUMMARY:<br><br>
</u></b>Their technical support is AWESOME, went WAAAY above the call of
duty.<br>
I've ordered small things in the past personally, and everything went
fine.<br><br>
BUT! If you're a business, and you want to deal with someone who
knows how to do business with businesses, you're probably best to look
elsewhere and pay the extra $$$ for things like NET Terms, prompt
shipments, and reliable shipping practices.<br><br>
<br><br>
At 08:00 AM 6/2/2005, you wrote:<br>
<blockquote type=cite class=cite cite="">He is right Karl.
Without the ship-to being on file with the bank..<br>
the company can be held responsible for fraudulant purchases.<br><br>
On 5/31/05, Karl J. Vesterling <kjv@ken-ton.com> wrote:<br>
> <br>
> I'm amazed that this thread keeps going... <br>
> <br>
> About the claim of Ship-To being on file with bank...<br>
> <br>
> CDW doesn't have a problem with it... Ingram Micro
doesn't have a problem<br>
> with it. Merisel doesn't have a problem with it.
Digi-Key doesn't have a<br>
> problem with it... Why would Voip-Supply???<br>
> <br>
> We accept packages every day with the same Ship-To address
specified to<br>
> Voip-Supply...<br>
> <br>
> Additional comments dispursed throughout....<br>
> <br>
> At 02:32 PM 5/27/2005, you wrote:<br>
> <br>
> On 5/27/05, Karl J. Vesterling <kjv@ken-ton.com> wrote:<br>
> > At 08:59 AM 5/27/2005, you wrote:<br>
> > <br>
> > [ snip for brevity ]<br>
> > I just wanted to clarify ... this isn't a
voipsupply.com problem at all,<br>
> > but <br>
> > rather a courier screwup... which happens anywhere
and at anytime...<br>
> right?<br>
> > <br>
> > TWO screw ups in the shipment.<br>
> > 1.) It was shipped to the Bill-To address.
Since there is no one there<br>
> > during the day I had to sit and wait for it lest it not
be delivered.<br>
> <br>
> This screw up has to do with the person that ordered it,
because they<br>
> didn't have the ship to address on file with their bank.<br>
> This was not a paypal transaction.<br>
> The PO had BIG BOLD LETTERS - "Ship To:"<br>
> <br>
> I'm unaware of any practices with the bank that requiring
Ship-To addresses<br>
> to be on file with them. <br>
> Perhaps your financial institution is a bit different?<br>
> <br>
> <br>
> <br>
> > 2.) when an order is placed on a Tuesday AM (or) Monday
PM, and it's<br>
> > priority overnight, and it's across town, and the
tracking number was<br>
> > supplied on Wednesday one would expect that it would show
up Thursday,<br>
> not<br>
> > Friday.<br>
> <br>
> See above, again this is a screw up that happened because of
the one<br>
> that ordered it, by NOT having the ship to address on file
with their<br>
> bank.<br>
> Where do you get this Ship-To on file w/ Bank idea?<br>
> <br>
> <br>
> <br>
> Anyhow, you were already answered before that it had to do because
YOU<br>
> didn't have the address on file with your bank. Why are you
repeating<br>
> this lie that it is voipsupply.coms fault?<br>
> Be repeating it you make yourself look more like a politician
or media<br>
> person, but certainly not someone that is in the
electronic<br>
> engineering business. No I will not believe it because I read
it<br>
> twice, so stop it.<br>
> No lie... Fact. There is a difference...<br>
> <br>
> <br>
> > <br>
> > So, what we have here is one problem compounded by
another, none on<br>
> behalf<br>
> > of the courier.<br>
> <br>
> Exactly, but on behalf of the ordered.<br>
> <br>
> If you give a Ship-To address that is NOT on file with your
bank, you<br>
> will NOT get it to that address, and it WILL delay
shipping.<br>
> Gosh dang spin doctors...<br>
> Where does it state this???<br>
> Prove it.<br>
> <br>
> <br>
> <br>
> <br>
> <br>
> Best Regards, <br>
> Karl J. Vesterling<br>
> E-Mail: kjv@ken-ton.com<br>
> ________________________________<br>
> Telephone:<br>
> Washington DC: (202) 448-3009 Extension 0<br>
> Annapolis MD: (240) 524-6706 Extension 0<br>
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> Buffalo NY: (716) 608-1121 Extension 0 <br>
> ________________________________<br>
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> ICQ: 1548052<br>
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> <br>
> <br>
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<br>
Best Regards, <br>
Karl J. Vesterling<br>
<b>E-Mail:</b> kjv@ken-ton.com<br>
<hr>
<b>Telephone:<br>
Washington DC:</b> (202) 448-3009 Extension 0<br>
<b>Annapolis MD:</b> (240) 524-6706 Extension 0<br>
<b>Bethesda MD:</b> (301) 576-3014 Extension 0<br>
<b>Niagara Falls NY:</b> (716) 286-9175 Extension 0<br>
<b>Buffalo NY:</b> (716) 608-1121 Extension 0 <br>
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<b>Yahoo Messenger:</b> karl_vesterling<br>
<b>ICQ: </b>1548052<br>
<b>AOL Instant Messenger:</b> n2vqm<br>
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