[Asterisk-Users] strange dial problem with polycom 501

[Eric Wieling aka ManxPower]

Michael George wrote:
> I am having a strange problem with polycom 501 and dailing.  I've read the
> archives and no one there specifically mentions this problem, so I thought I'd
> ask here.
> 
> The problem is that when the user picks up the receiver or pressed new call,
> sometimes they will enter a number (for example 95072091234) and in the middle
> of the number the cursor might jump back one digit.  So the call above, if
> just typed into the phone, might end up: 9507291234.  Other times the cursor
> might jump right back to the beginning of the number.
> 
> This doesn't happen when they enter the number and the press "dial", so it
> seems to be a digitmap problem.
> 
> However, the digitmap is nearly the same as what I've used on IP-500s in the
> past.  It is:
> "[0]|*8|*2xx|#5|#7x|[278]xx|[9]11|9411|9x.T"
> 
> [Actually it was " [0]|*8|*2xx|#5|#7x|[278]xx|[9]11|9411|9x.T" -- I don't know
> where that space came from, but I'll take it out and test again today.]
> 
> Are there any obvious problems with that digitmap?  Anything else that I
> should take a look at?

I've had significant issues with using T.  You have to be careful to 
have NO overlap.  You have overlap.  911 and 9411 will also match 9xT.

-- 
Eric Wieling * BTEL Consulting * 504-210-3699 x2120

Only terrorists use the "r" option to Dial.