[Asterisk-Users] strange dial problem with polycom 501

[Tom Hayden]

I've noticed the same issue with my IP500s.  When dialing an extension
like 106, it will do the 10 okay, then bounce the cursor back to the
beginnig, and i'll end up dialing 610. I'm still trying to figure this
one out.

--
Tom Hayden
Astoria Telecom, LLC
www.astoriatelecom.net

On 7/28/05, Michael George <george at mutualdata.com> wrote:
> I am having a strange problem with polycom 501 and dailing.  I've read the
> archives and no one there specifically mentions this problem, so I thought I'd
> ask here.
> 
> The problem is that when the user picks up the receiver or pressed new call,
> sometimes they will enter a number (for example 95072091234) and in the middle
> of the number the cursor might jump back one digit.  So the call above, if
> just typed into the phone, might end up: 9507291234.  Other times the cursor
> might jump right back to the beginning of the number.
> 
> This doesn't happen when they enter the number and the press "dial", so it
> seems to be a digitmap problem.
> 
> However, the digitmap is nearly the same as what I've used on IP-500s in the
> past.  It is:
> "[0]|*8|*2xx|#5|#7x|[278]xx|[9]11|9411|9x.T"
> 
> [Actually it was " [0]|*8|*2xx|#5|#7x|[278]xx|[9]11|9411|9x.T" -- I don't know
> where that space came from, but I'll take it out and test again today.]
> 
> Are there any obvious problems with that digitmap?  Anything else that I
> should take a look at?
> 
> Thank you.
> 
> --
> -M
> 
> There are 10 kinds of people in this world:
>         Those who can count in binary and those who cannot.
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-- 
Tom