[Asterisk-Users] Unattended Agent Login

Stefan Reuter srt at reucon.net
Wed Jul 20 07:19:46 MST 2005


> So what I basically need is a way to log in an agent using
> AgentCallbackLogin
> at an extension without them having to answer / pickup a phone to do so. I
> looked at the Manager API but did not find any command related to agent
> logins.

Yes even with latest CVS there are no Manager Actions for those commands.
Probably the best way would be to just add
- AgentCallbackLogin
- AgentLogoff
to the Manager API.

> I then thought up the possibility to login agents using predefined
> extensions,
> to which I will add the AgentCallbackLogin command and later use Originate
> using the Manager API to set up the calls. Has anyone got experience doing
> the agent login in that way or some tips on how to do the actual
> implementation?

You can certainly hack this using local channels... but umm thats not nice.

=Stefan




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