[Asterisk-Users] So you all think VoIP sypply is warm and fuzzy

[Lists]

On Monday 18 July 2005 18:13, Michael D Schelin wrote:
> Here is a letter I sent them for my $150 paper weight.
>
> Dear Voipsupply, As a small service provider, using you company for the
> first time, I'm very disappointed that you have removed the
> configuration CD that should have been shipped with the Mediatrix 2102
> just to get a few more bucks. I have contacted mediatrix and they have
> informed me that the CD's is shipped in every 2102.  If I don't here
> back from you shortly and receive the configuration program that should
> have shipped, I will return it back to you for a full refund and express
> my views to the Voip community. As of now I've herd of nothing but good
> things about your customer support. I've called and left messages to
> your support team. I waited 7 days for this unit and have no way to
> configure it.  Email me the CD.
>
> Michael D. Schelin
> Owner
> Shelltel

Mistakes do occur, it's what people do after the mistakes which is important. 
Looking forward to see the outcome.

-- 

List Manager
Network Voice Comunications, Inc.
netwvcom.com