[Asterisk-Users] Looking for help with a Polycom Soundpoint IP 600

[Tim Courcy]

This can happen if the (mac-addr).cfg file is bad. The first time you
load the phone it will corrupt the flash and you will have to send the
phone in for repair. Make sure when you edit the file you don't add any
carriage returns... 



-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Aryeh
Sent: Sunday, January 16, 2005 11:19 AM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] Looking for help with a Polycom Soundpoint IP
600

Hi all,

I have a Polycom Soundpoint IP 600 that looks like it is fried. It
either
has a bad or corrupt bootrom (I'm guessing).  It never gets to the
prompt
that asks if I want to enter the setup configuration or continue
booting.

When plugged into power,  it turns on, shows the Polycom logo for 3
seconds
and then pretty much goes dead with two red lights on.  The one in the
top
right corner and the one in the top left (the line 1 red light).

Anyone have any clues as to what to do? I'm looking into finding a
polycom
service center or reseller that is in or close to New York City. Anyone
know of any places that can simply connect up to the phone and reflash
the rom and firmware.  I'm guessing it's a 5 min fix with the right
equipment.

Any help would be appreciated.

Thanks guys.

aryeh

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