[Asterisk-Users] Looking for help with a Polycom Soundpoint IP 600

[Cory Andrews]

Aryeh wrote:

>Hi all,
>
>I have a Polycom Soundpoint IP 600 that looks like it is fried. It either
>has a bad or corrupt bootrom (I'm guessing).  It never gets to the prompt
>that asks if I want to enter the setup configuration or continue booting.
>
>When plugged into power,  it turns on, shows the Polycom logo for 3 seconds
>and then pretty much goes dead with two red lights on.  The one in the top
>right corner and the one in the top left (the line 1 red light).
>
>Anyone have any clues as to what to do? I'm looking into finding a polycom
>service center or reseller that is in or close to New York City. Anyone
>know of any places that can simply connect up to the phone and reflash
>the rom and firmware.  I'm guessing it's a 5 min fix with the right equipment.
>
>Any help would be appreciated.
>
>Thanks guys.
>
>aryeh
>
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>
Aryeh - We are a Polycom authorized reseller, we may be able to help you 
get your IP600 repaired with Polycom, depending on when you purchased 
it.  If you like, please send me the serial number off the unit, as well 
as the approximate date you purchased it, and I will look into it for you.

Thanks

Cory @ VOIPSupply.com