[Asterisk-Users] BroadVoice Troubles

[Tim Mattison]

I had the exact same experience.  Screaming profanity into their
voicemail worked for me.  I was called back within minutes.

On Tue, 2005-01-11 at 16:41 -0500, niles at atheos.net wrote:
> >My question is simply, has anyone received a deposit from these people once
> >you return the equipment in good order? I've been unable to contact them now
> >for almost 2 whole months.
> >
> >Thanks,
> >Bill Church
> >asterisk at bsius.com
> >  
> >
> Bill,
> Although this is quite OT, I'll reply.
> I signed up for their service under the BYOD (bring your own device) 
> plan, which clearly
> states that there is NO disconnect fee when you cancel.  After a great 
> deal of grief, I canceled
> per their rules (e-mail only) and waited almost two months before they 
> finally acknowledged the
> cancellation.  Of course, they were happy to charge my credit card 
> during that period of time, and
> then they charged me a disconnect fee.  It took them two weeks to reply 
> to my complaint, telling me
> they would get back with me.
> That was a week ago, and still no reply or refund.
> 
> Niles
> 
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