[Asterisk-Users] telemarketing application
David Liu
david at deltapath.com
Mon Jan 10 04:50:35 MST 2005
I think no one should abuse Asterisk and make it into a telemarketer
tool. In fact, it is designed to supposedly drive telemarketers away!
James Harper wrote:
>Hi,
>
>I have the following requirements I'd like to implement with asterisk:
>
>1. Asterisk notifies interested PC's on the network that there's an
>incoming call so that the telemarketing app can bring up the customer
>automagically
>2. If a telemarketer makes a call and the customer isn't there and they
>arrange a callback, the callback is diverted to the originating
>telemarketers phone first for a few rings, and then to the main
>switchboard.
>
>I think number 1 would be implemented very easily via a udp broadcast in
>a AGI app. The application is all lan based so packets should not be
>dropped. A more complicated implementation would involve the client apps
>registering to receive call events but I think that's overkill here.
>
>Number 2 might be a bit more involved, in this case there would have to
>be some registration of which incoming calls to route to which
>extensions.
>
>Any comments? Anyone done anything like this before, before I go
>re-inventing wheels?
>
>Thanks
>
>James
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