[Asterisk-Users] Queue app following dialplan

[Kevin P. Fleming]

Joe Dennick wrote:
> Yeah, set the queue timeout to be about 1 second less than the voicemail
> timeout (ya know, where you say Dial(SIP/????, 15)).  That way the queue
> times out the agent before the dialplan goes to voicemail.

The more reasonable solution is to just put the agent's direct path 
(SIP/????) into your queue's agent list, rather than a Local channel 
that dials out through their normal extension dialing path.