[Asterisk-Users] Queue app following dialplan

[Joe Dennick]

Yeah, set the queue timeout to be about 1 second less than the voicemail
timeout (ya know, where you say Dial(SIP/????, 15)).  That way the queue
times out the agent before the dialplan goes to voicemail.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jon Bebeau
Sent: Thursday, January 06, 2005 8:19 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Queue app following dialplan


FYI...


----- Original Message ----- 
From: "Ryan Stark" <rstark at tuzakey.com>
To: <asterisk-users at lists.digium.com>
Sent: Thursday, January 06, 2005 9:02 PM
Subject: [Asterisk-Users] Queue app following dialplan


>I have a problem where if an agent's extension is busy and has 
>voicemail
> the queue app will follow the dialplan and send the caller to an
agents 
> voicemail.  This is really bad, because it takes the caller out of the

> queue when it hits that agent.  But we also would like to have
voicemail 
> for some extensions like the shift managers etc.  Is there s 
> solution/workaround/patch?
> 
> Thanks,
> -Ryan
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