[Asterisk-Users] agent with queues remain unavailable duringtransferred call

[Michael George]

On Tue, Jan 04, 2005 at 08:05:16AM +0100, Florian Overkamp wrote:
> > On Mon, Jan 03, 2005 at 07:10:59PM +0100, Florian Overkamp wrote:
> > > 
> > > On Mon, 2005-01-03 at 17:38, Michael George wrote:
> > > > How are you transferring the call?  With channel 
> > facilities (e.g. hook flash)
> > > > or with the * '#' transfer?
> > > 
> > > Calls are transferred using channel facilities (SIP 
> > announced transfer)
> > 
> > That's your problem.  It's documented at voip-info.org, but I 
> > don't remember
> > where.  You need to use #-transfer so that * knows that the 
> > line is now
> > available for another call.
> > 
> > That should help.
> 
> Hmm, while this doesn't solve my problem it does point me in the right
> direction. I've just learnt that this is fixable behaviour and it should
> be/will change in cvs. I'll see what I can find out on that.

That would be great if they change it!  However, in the meantime you can
enable transferring in * (add "T" to the Dial() options) and use that, no?

-- 
-M

There are 10 kinds of people in this world:
	Those who can count in binary and those who cannot.