[Asterisk-Users] agent with queues remain unavailable duringtransferred call

Florian Overkamp florian at obsimref.com
Tue Jan 4 00:05:16 MST 2005


Hi, 

> -----Original Message-----
> On Mon, Jan 03, 2005 at 07:10:59PM +0100, Florian Overkamp wrote:
> > 
> > On Mon, 2005-01-03 at 17:38, Michael George wrote:
> > > How are you transferring the call?  With channel 
> facilities (e.g. hook flash)
> > > or with the * '#' transfer?
> > 
> > Calls are transferred using channel facilities (SIP 
> announced transfer)
> 
> That's your problem.  It's documented at voip-info.org, but I 
> don't remember
> where.  You need to use #-transfer so that * knows that the 
> line is now
> available for another call.
> 
> That should help.

Hmm, while this doesn't solve my problem it does point me in the right
direction. I've just learnt that this is fixable behaviour and it should
be/will change in cvs. I'll see what I can find out on that.

Florian





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