[Asterisk-Users] agent with queues remain unavailable
duringtransferred call
Florian Overkamp
florian at obsimref.com
Tue Jan 4 00:05:16 MST 2005
Hi,
> -----Original Message-----
> On Mon, Jan 03, 2005 at 07:10:59PM +0100, Florian Overkamp wrote:
> >
> > On Mon, 2005-01-03 at 17:38, Michael George wrote:
> > > How are you transferring the call? With channel
> facilities (e.g. hook flash)
> > > or with the * '#' transfer?
> >
> > Calls are transferred using channel facilities (SIP
> announced transfer)
>
> That's your problem. It's documented at voip-info.org, but I
> don't remember
> where. You need to use #-transfer so that * knows that the
> line is now
> available for another call.
>
> That should help.
Hmm, while this doesn't solve my problem it does point me in the right
direction. I've just learnt that this is fixable behaviour and it should
be/will change in cvs. I'll see what I can find out on that.
Florian
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