[Asterisk-Users] More complicated huntgroups / delayed ringing

[Steve Rawlings]

----- Original Message ----- 
From: "Stefan Gofferje" <stefan at gofferje.homelinux.org>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Sent: Tuesday, February 08, 2005 9:12 PM
Subject: Re: [Asterisk-Users] More complicated huntgroups / delayed ringing


> Kevin P. Fleming schrieb:
>> Chris Wade wrote:
>>
>>> Might also help to implement this type of 'strategy' for the 'Queue'?
>>> Just another little idea, I still like the previously discussed options 
>>> as well.
>>
>>
>> Possibly, although it could be done with a queue by just directing the 
>> queue to call a Local channel that then distributes the calls in this 
>> fashion.
>
> Here's a completely different and rather ambitious idea...
> What about replacing (or complement) the Dial and Queue apps by a meta-ACD 
> app. Something like a scipting language. Something REALLY scary flexible 
> and powerful. Something where another wiz can write a GUI for... So, with 
> this, asterisk could even kick Nortel or Aspect off some Markets... At 
> least here in Germany, callcenters and fighting a really heavy price-war, 
> having the need to save money where possible... Saving half a million for 
> the Meridian plus service etc... could make asterisk quite interesting...
>
> Regards,
>   Stefan
>
>
Mmm, yes be nice to see something to rival Symposium, for a lot less cash.

Steve (Symposium/Meridian sysadmin)