[Asterisk-Users] Polycom screwed up Messages button in 1.4.1?

[Noah Miller]

I think Polycom has added another feature that nobody wants.

With MWI configured, and a phonexxx.cfg that has this:

    <msg msg.bypassInstantMessage="1">
       <mwi msg.mwi.1.subscribe="" msg.mwi.1.callBackMode="contact" 
msg.mwi.1.callBack="XXX" msg.mwi.2.subscribe=...>
    </msg>

Under 1.3.4 and earlier, the phone would immediately connect you to 
extension XXX.

Under the 1.4.1 firmware, when you press the messages hard button on 
the phone, the phone takes you to a "Messages" screen that tells you 
how many new, old, and urgent messages you have - useful, maybe, but 
also somewhat redundant if the MWI light is blinking.  You then have to 
press a "connect" soft button to actually connect to extension XXX.

1. Has anybody figured out a way around this (i.e. restore the behavior 
of immediate connection to extension "XXX"

2. Polycom (and any other phone manufacturers that are reading this):  
It has been my experience that users DON'T WANT EXTRA STEPS.  And, 
USERS DON'T WANT SOFT BUTTONS.  The more hard buttons with ONE press, 
the better.