[Asterisk-Users] How to check Queue Statistics

Zeeshan zeeshan at acabling.com
Sat Dec 31 05:18:54 MST 2005


Hi everybody,

I've made sales, marketing and technical-support queues. Now I also want
to check performance of the agents and queues on regular basis. How can
I check things like # of calls in a certain queue, # of calls answered,
# of calls not answered, average wait time, most wait time, least wait
time, who/when logged in, etc.

Zeeshan A Zakaria




More information about the asterisk-users mailing list