[Asterisk-Users] Recording Calls for Specific ACD Agents
Douglas Garstang
dgarstang at oneeighty.com
Fri Dec 30 14:29:12 MST 2005
Is it possible to record calls for specific ACD Agents?
>From looking at queues.conf and agents.conf, it appears that all calls for a specific queue can be record, or all calls for all agents can be recorded.
I'd like to be able to specify that calls for a _specific_ agent are recorded. Case in point is a new staff member that a supervisor wants to monitor. Anyone know if it's possible?
Thanks,
Douglas.
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