[Asterisk-Users] 3 Phone Call Qualtiy Issues

[Rhonda Herron]

Hi, Thanks for the reply...

The clicks are on every call and every few minutes or so, I guess you 
could call it regular intermittance? :)

The only option for DTMF on my  IAX phones are inband and 
outband-neither of which will respond to a menu prompt. I discovered I 
had to use outband just to use the phone's voicemail menu, so that is 
what it is set to. I cant specify DTMF in the IAX extension setup 
either- only on SIP extensions, for which I have no devices.

For clarification on the outgoing dialing- I dial a number, the phone 
says Please Dial....... for approx 9 secs, and then says Calling 
#########. I have looked at all the places I can think of for max 
silence settings (thinking it would be like the voicemail maxsilence=# 
variable) but no luck.

R

Martin Joseph wrote:

>
> On Dec 20, 2005, at 1:01 PM, Rhonda Herron wrote:
>
>> Hi,
>>
>> I have been battling with the following problems for a while and was 
>> hoping someone could shed some light on the subject.
>> I am using AT320 402 IAX2 phones with 1.49 firmware (latest) 
>> connected to an Asterisk server  running *@home 2.1 (includes 
>> Asterisk 1.2 and AMP 1.10).
>> I am using ulaw codec but will upgrading to g729 within the week. And 
>> on to the questions:
>
> G.729 definitely helped my call quality across the internet.  Within 
> my LAN ulaw works great and sounds better.
>
>>
>> 1. During all calls there are periodic 'clicks' that sound as if one 
>> of the party's have hung up, about every 2 minutes or so.
>
> hmmm,  Is this intermittent?
>
>>
>> 2. When calling, lets say for example Dell tech support, if the user 
>> is prompted to select a menu option the number they dial is not 
>> translated and the menu just keeps on going.
>
> I couldn't use inband DTMF with my equipment, I had to use rfc2833, 
> which is set in both my equipment and the extensions that correspond.
>
>> 3. The time between dialing an outgoing number and actual connection 
>> is painfully long- is this configurable in Asterisk somewhere?
>
> You might looks for extra waits in your dial plan extension that calls 
> out?  I don't notice mine being too long, although I hear two 
> different dial tones at times.  Depends on how your calls are terminated.
>
>>
>> Oh, and my outgoing provider is voipjet and incoming is Teliax.
>>
> Teliax has been out for two days here for me, although it's back now...
>
> Marty
>
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-- 

Rhonda Herron

Network Administrator

 

Reliance Software Systems, Inc.

30500 Northwestern Highway, Suite 415

Farmington Hills, MI 48334

 

Tel 248.865.7850

rherron at relware.com <mailto:rherron at relware.com>