[Asterisk-Users] 3 Phone Call Qualtiy Issues

[Martin Joseph]

On Dec 20, 2005, at 1:01 PM, Rhonda Herron wrote:

> Hi,
>
> I have been battling with the following problems for a while and was 
> hoping someone could shed some light on the subject.
> I am using AT320 402 IAX2 phones with 1.49 firmware (latest) connected 
> to an Asterisk server  running *@home 2.1 (includes Asterisk 1.2 and 
> AMP 1.10).
> I am using ulaw codec but will upgrading to g729 within the week. And 
> on to the questions:
G.729 definitely helped my call quality across the internet.  Within my 
LAN ulaw works great and sounds better.
>
> 1. During all calls there are periodic 'clicks' that sound as if one 
> of the party's have hung up, about every 2 minutes or so.
hmmm,  Is this intermittent?
>
> 2. When calling, lets say for example Dell tech support, if the user 
> is prompted to select a menu option the number they dial is not 
> translated and the menu just keeps on going.
I couldn't use inband DTMF with my equipment, I had to use rfc2833, 
which is set in both my equipment and the extensions that correspond.
> 3. The time between dialing an outgoing number and actual connection 
> is painfully long- is this configurable in Asterisk somewhere?
You might looks for extra waits in your dial plan extension that calls 
out?  I don't notice mine being too long, although I hear two different 
dial tones at times.  Depends on how your calls are terminated.
>
> Oh, and my outgoing provider is voipjet and incoming is Teliax.
>
Teliax has been out for two days here for me, although it's back now...

Marty