[Asterisk-Users] detecting extensions in use

[Eric "Skippy" Hope]

ChanIsAvail seemed perfect until I tried it.  It can tell when an 
extension isn't registered, but returns the same when an extension is in 
use as when it isn't.  I suspect it works differently for at least the 
zap channels, but the for sip ones it telling us what we need to know.

Skippy

John covici wrote:

>If you can do this is a dial plan have you tried chanisavail
>application?  Seems like that should work for you.
>
>on Wednesday 08/31/2005 "Eric \"Skippy\" Hope"(ehope at intrex.net) wrote
> > Hi all,
> > 
> > We've got a department that has 5 phones using a * 1.0.9 box.  They need 
> > to have an extension that rings all 5 phones at the same time.  Getting 
> > all of the phones to ring isn't a problem, but they are running into a 
> > problem with the phones ringing in their ears when they are already on a 
> > call.
> > 
> > Example:
> > Caller one calls the queue, all of the phones rings, and employee one 
> > picks up.
> > Caller two calls the queue, all of the phones ring including the one 
> > that Employee one is talking on, and both Caller one and Employee one 
> > are distracted.
> > 
> > We're locked into using the current softphones, and there doesn't seem 
> > to be a way to limit them to just one line.
> > 
> > We've tried both a true queue with the strategy set to ringall and just 
> > having the exten => Dial(SIP/ext1&SIP/ext2&etc).  We also tried using 
> > SetGroup and CheckGroup(1), but that resulted in only one call reaching 
> > the phones at a time, even though the other 4 were free.
> > 
> > What we really want to have happen is for all 5 phones to ring at once, 
> > except the ones that are already in use.  It seems like there should be 
> > an easy way to do this, but I'm not seeing it.  Anyone got any hints?
> > 
> > Skippy
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