[Asterisk-Users] detecting extensions in use

[Michiel van Baak]

On 10:22, Wed 31 Aug 05, Eric Skippy Hope wrote:
> Hi all,
> 
> We've got a department that has 5 phones using a * 1.0.9 box.  They need 
> to have an extension that rings all 5 phones at the same time.  Getting 
> all of the phones to ring isn't a problem, but they are running into a 
> problem with the phones ringing in their ears when they are already on a 
> call.
> 
> Example:
> Caller one calls the queue, all of the phones rings, and employee one 
> picks up.
> Caller two calls the queue, all of the phones ring including the one 
> that Employee one is talking on, and both Caller one and Employee one 
> are distracted.
> 
> We're locked into using the current softphones, and there doesn't seem 
> to be a way to limit them to just one line.
> 
> We've tried both a true queue with the strategy set to ringall and just 
> having the exten => Dial(SIP/ext1&SIP/ext2&etc).  We also tried using 
> SetGroup and CheckGroup(1), but that resulted in only one call reaching 
> the phones at a time, even though the other 4 were free.
> 
> What we really want to have happen is for all 5 phones to ring at once, 
> except the ones that are already in use.  It seems like there should be 
> an easy way to do this, but I'm not seeing it.  Anyone got any hints?
> 

If the phones are SIP you can try incoming-limit in the
sip.conf entry.
For the new CVS version this has changed to call-limit I
think.
-- 
Michiel van Baak
http://michiel.vanbaak.info
michiel at vanbaak.info
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