[Asterisk-Users] teliax (oops)

[Kris Edwards]

I'm sorry, scratch number 3.. that was a different provider..


Kris Edwards wrote:

>My two issues w/ teliax
>
>1) They double billed (but didn't reflect that in my account)
>
>2) They have not responded to my inquiry about why the double billed me
>
>3) (yeah, i said two, but i don't wanna scroll up) I can no longer set
>caller id :( In fact, it seems that they've hard coded my contact number
>as the cid)
>
>
>Rick Baranowski wrote:
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>>I have had some calls from time to time that crackle and or cut out. Is this
>>what is happen to you Chris?
>>
>>They don't happen to the calls to and from the * box just on outgoing call
>>that go through Teliax. We have the box in a data center that is offsite so
>>in a sense if we where having a connection problem one would think that we
>>would have an issue calling to VM, ext's, etc. 
>>
>>We use them to Terminate all of are calls so it should not be an issue on
>>our end. We have a low call volume and I have not had the time to trace this
>>down. 
>>
>>I have talked to Teliax about it but they say they are not having any
>>issues. Am I alone on this? If not, can you guys chime in so we can help
>>trace this down.
>>
>>Thanks
>>
>>Rick
>>
>>-----Original Message-----
>>From: asterisk-users-bounces at lists.digium.com
>>[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Chris
>>Coulthurst
>>Sent: Monday, August 29, 2005 1:40 PM
>>To: lists at masonc.com; Asterisk Users Mailing List - Non-Commercial
>>Discussion
>>Subject: Re: [Asterisk-Users] teliax
>>
>>What is the problem you are querying about anyway?  I've noticed some VERY 
>>bad audio on the circuit when I initiate calls.
>>
>>Chris Coulthurst
>>chris at shuksan.com
>>
>>----- Original Message ----- 
>>From: "Chris Mason (Lists)" <lists at masonc.com>
>>To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
>><asterisk-users at lists.digium.com>
>>Sent: Monday, August 29, 2005 11:09 AM
>>Subject: Re: [Asterisk-Users] teliax
>>
>>
>> 
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>>>Chris wrote:
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>>>>Is there a problem at Teliax?   I'm looking for a VoIP provider and when I
>>>>     
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>>>>        
>>>>
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>>>>call them they never answer the phone and the voice mail says it's full.
>>>>
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>>>I don;t see any network problems, and I monitor Teliax and a few other 
>>>providers. Teliax is my main provider and I have never had any problems 
>>>worth worrying about. Send them an email, I find they always respond, at 
>>>least if the question is reasonable.
>>>
>>>-- 
>>>Chris Mason
>>>NetConcepts
>>>(264) 497-5670 Fax: (264) 497-8463
>>>Int:  (305) 704-7249 Fax: (815)301-9759 Cell: 264-235-5670
>>>Yahoo IM: netconcepts_anguilla at yahoo.com
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>>>
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