[Asterisk-Users] teliax

[Kris Edwards]

My two issues w/ teliax

1) They double billed (but didn't reflect that in my account)

2) They have not responded to my inquiry about why the double billed me

3) (yeah, i said two, but i don't wanna scroll up) I can no longer set
caller id :( In fact, it seems that they've hard coded my contact number
as the cid)


Rick Baranowski wrote:

>I have had some calls from time to time that crackle and or cut out. Is this
>what is happen to you Chris?
>
>They don't happen to the calls to and from the * box just on outgoing call
>that go through Teliax. We have the box in a data center that is offsite so
>in a sense if we where having a connection problem one would think that we
>would have an issue calling to VM, ext's, etc. 
>
>We use them to Terminate all of are calls so it should not be an issue on
>our end. We have a low call volume and I have not had the time to trace this
>down. 
>
>I have talked to Teliax about it but they say they are not having any
>issues. Am I alone on this? If not, can you guys chime in so we can help
>trace this down.
>
>Thanks
>
>Rick
>
>-----Original Message-----
>From: asterisk-users-bounces at lists.digium.com
>[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Chris
>Coulthurst
>Sent: Monday, August 29, 2005 1:40 PM
>To: lists at masonc.com; Asterisk Users Mailing List - Non-Commercial
>Discussion
>Subject: Re: [Asterisk-Users] teliax
>
>What is the problem you are querying about anyway?  I've noticed some VERY 
>bad audio on the circuit when I initiate calls.
>
>Chris Coulthurst
>chris at shuksan.com
>
>----- Original Message ----- 
>From: "Chris Mason (Lists)" <lists at masonc.com>
>To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
><asterisk-users at lists.digium.com>
>Sent: Monday, August 29, 2005 11:09 AM
>Subject: Re: [Asterisk-Users] teliax
>
>
>  
>
>>Chris wrote:
>>
>>    
>>
>>>Is there a problem at Teliax?   I'm looking for a VoIP provider and when I
>>>      
>>>
>
>  
>
>>>call them they never answer the phone and the voice mail says it's full.
>>>
>>>      
>>>
>>I don;t see any network problems, and I monitor Teliax and a few other 
>>providers. Teliax is my main provider and I have never had any problems 
>>worth worrying about. Send them an email, I find they always respond, at 
>>least if the question is reasonable.
>>
>>-- 
>>Chris Mason
>>NetConcepts
>>(264) 497-5670 Fax: (264) 497-8463
>>Int:  (305) 704-7249 Fax: (815)301-9759 Cell: 264-235-5670
>>Yahoo IM: netconcepts_anguilla at yahoo.com
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>>    
>>
>
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