[Asterisk-Users] RE: GrandStream GSX-2000 strangeness

[Mark Brown]

I did a factory reset a while ago, but it didn't make any difference.
This is my second 2000 since the previous one was sent back to the
supplier for intermittent hanging or freezing up during use.






-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Faris
Raouf
Sent: 11 August 2005 11:17
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] RE: GrandStream GSX-2000 strangeness

Thanks to all who replied on this.

But amazingly I think I've solved the problem.

Basically I did a factory reset (select reset via the Menu key then
enter
the MAC address [as shown on the white label under the phone], then
press
Menu key again) and re-entered the necessary config details on both
phones.

And this has solved the problem completely (so far). Can you possibly
give
it a go to see if it solves your problem too Mark?

What I don't (yet) know is the cause. It could be that the last firmware
update somehow corrupted some of the existing settings, or it could be
that
prolonged use causes the problem, requiring a factory reset.

I can still duplicate the sound problems in a way though. If you login
to
the phone's web config page, while listening to the phone giving a
dial-tone, I can hear the same type of glitches happening every time I
click
on any links.

So it seems that the source of the glitches is probably the phone doing
something internal and getting stuck in a loop.

GrandStream support also replied to my email on this subject, suggesting
the
possibility that it may be a hardware problem and asking for me to send
them
a copy of the phone's config. 

Faris.


>Message: 19
>Date: Wed, 10 Aug 2005 22:37:13 +0100
>From: "Mark Brown" <mark at zatek.co.uk>
>Subject: RE: [Asterisk-Users] GrandStream GSX-2000 strangeness
>To: "Asterisk Users Mailing List - Non-Commercial Discussion"
	<asterisk-users at lists.digium.com>
>Message-ID:
	
<9EE59CA5E52104489839538AF7A9CDDC091F17 at sputnik.mbcmicrosystems.com>
>Content-Type: text/plain;	charset="us-ascii"
>
>I have exactly the same problem with my GSX-2000. And am running the
>latest firmware.
>Although they seem like really cool phones in theary, practically I
>think they still have a far way to go. I personally can't believe they
>actually launched the 2000's with all the problems they actually have.
>Many of the advertised features on the GS website have still never been
>implemented in the actual phones themselves.





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