[Asterisk-Users] RE: GrandStream GSX-2000 strangeness

[Faris Raouf]

Thanks to all who replied on this.

But amazingly I think I've solved the problem.

Basically I did a factory reset (select reset via the Menu key then enter
the MAC address [as shown on the white label under the phone], then press
Menu key again) and re-entered the necessary config details on both phones.

And this has solved the problem completely (so far). Can you possibly give
it a go to see if it solves your problem too Mark?

What I don't (yet) know is the cause. It could be that the last firmware
update somehow corrupted some of the existing settings, or it could be that
prolonged use causes the problem, requiring a factory reset.

I can still duplicate the sound problems in a way though. If you login to
the phone's web config page, while listening to the phone giving a
dial-tone, I can hear the same type of glitches happening every time I click
on any links.

So it seems that the source of the glitches is probably the phone doing
something internal and getting stuck in a loop.

GrandStream support also replied to my email on this subject, suggesting the
possibility that it may be a hardware problem and asking for me to send them
a copy of the phone's config. 

Faris.


>Message: 19
>Date: Wed, 10 Aug 2005 22:37:13 +0100
>From: "Mark Brown" <mark at zatek.co.uk>
>Subject: RE: [Asterisk-Users] GrandStream GSX-2000 strangeness
>To: "Asterisk Users Mailing List - Non-Commercial Discussion"
	<asterisk-users at lists.digium.com>
>Message-ID:
	<9EE59CA5E52104489839538AF7A9CDDC091F17 at sputnik.mbcmicrosystems.com>
>Content-Type: text/plain;	charset="us-ascii"
>
>I have exactly the same problem with my GSX-2000. And am running the
>latest firmware.
>Although they seem like really cool phones in theary, practically I
>think they still have a far way to go. I personally can't believe they
>actually launched the 2000's with all the problems they actually have.
>Many of the advertised features on the GS website have still never been
>implemented in the actual phones themselves.